I expected Jon to provide top-notch professional negotiating and advice on market conditions, which he did superbly, but the thing I appreciated the most was the personal concern and warmth he exhibited in helping me through the whole process. It’s a little scary to look for a new house and to list a house, not to mention the upheaval of dismantling your home and starting over. Add to that the challenge of sometimes tricky negotiating and multiple parties trying to get the best position and the whole thing can be a little overwhelming. Jon was completely professional and also sensitive to the pressure I felt. He handled the negotiating and the needs of various parties such that I could just concentrate on doing what was best for me and my family.